Executive · Advisor · Author
Justin Thomas.
Real experience.
Clear direction.
I’ve spent more than 20 years building and leading revenue and customer organizations. Today, I help CEOs, founders, and leadership teams make the hard calls—and move their businesses forward.
Based in Colorado. Working nationwide and internationally.
Leading revenue, customer experience, and organizational change.
Sales, Service, Success, operations, and partnerships.
Perspective earned through direct executive accountability.
The experience behind the advice
I know what it means
to own the outcome.
Growth targets. Customer expectations. People counting on you. Decisions with no easy answer. That’s the work I’ve spent my career doing.
I’m a senior go-to-market executive leading Sales, Service, and Success at Thumbtack, and the founder of JTs Advisory Group. My experience spans marketplaces, technology, and customer businesses—building teams, navigating change, and connecting strategy to execution.
Through my advisory work, I bring that perspective directly to leaders facing revenue pressure, organizational complexity, and consequential decisions. The goal is clear: better judgment, stronger teams, and progress you can see.
Thumbtack · Trulia & Zillow Group · HomeAdvisor & Angi · Expedia · Hotel Engine · Booking.com-related work
Books by Justin Thomas
The thinking beyond the work.
HUMAN
Being Human in a World That Is Becoming Less Human.
Explore HUMAN
The Cost of Success
Finding Success Without Losing Yourself.
Explore the book
The Executive Standard
A 90-Day System for Decisions, Discipline & Results.
Explore the system
Speaking & conversations
Bring the real conversation
into the room.
Keynotes, panels, executive workshops, and podcasts on leadership, growth, customer experience, and staying human through change.
The JT Executive Brief
For leaders who have
to make the call.
Candid thinking on leadership, business, and the human side of success. Free and biweekly.
Start a conversation
Bring the real challenge.
If you’re working through a decision, a growth challenge, or a change that matters, let’s talk about what comes next.
Talk directly with Justin