Justin Thomas · Denver, Colorado

Justin Thomas: author, executive leader, GTM operator, advisor, speaker, and founder of JTs Advisory Group.

Justin Thomas has spent more than two decades leading growth and customer organizations across sales, service, success, operations, marketplaces, and transformation. He is based in Denver and serves as a senior leader at Thumbtack while also building JTs Advisory Group as an executive advisory platform and publishing books about leadership, ambition, technology, and what it means to remain human.

Executive leadership and operating experience

Justin is an operator first. His career has centered on building and leading revenue and customer organizations, with responsibility across sales, service, customer success, partnerships, operations, and large-scale transformation. His experience includes marketplace and technology businesses where growth, customer trust, operational discipline, and execution have to work together.

At Thumbtack, Justin has held senior leadership responsibility across growth and customer-facing teams. That operating experience informs the work he does through JTs Advisory Group with CEOs, founders, and senior leaders facing growth, organizational complexity, difficult decisions, and transformation.

Books by Justin Thomas

Justin's books explore three connected questions: what success costs, what leadership requires every day, and what remains distinctly human as artificial intelligence becomes more capable.

HUMANBeing Human in a World That Is Becoming Less HumanThe Cost of SuccessFinding Success Without Losing YourselfThe Executive StandardA 90-Day System for Decisions, Discipline & Results

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JTs Advisory Group

Justin founded JTs Advisory Group to provide direct, practical counsel grounded in real operating experience. The firm focuses on executive advisory, GTM and customer transformation, leadership coaching, and speaking and workshops.

Areas of expertise

  • Executive leadership and high-stakes decision making
  • Go-to-market strategy and sales transformation
  • Customer experience, service, and customer success
  • Marketplace growth and home services
  • Revenue operations and organizational design
  • Leadership development, coaching, and executive communication
  • AI-enabled customer operations and transformation
  • Artificial intelligence, humanity, attention, and human connection

Justin Thomas on LinkedIn

Justin publishes leadership, GTM, customer experience, marketplace, AI, and operating insights on LinkedIn. His professional profile is the primary social identity associated with his executive work and JTs Advisory Group.

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More about Justin

For a deeper background on Justin's operating philosophy, advisory approach, speaking work, and leadership perspective, visit his executive advisor profile and media and speaking page.

JTs Advisory Group

Bring the real challenge.

Talk directly with Justin about growth, leadership, GTM, customer transformation, or a consequential business decision.

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